The professionalism of the staff at Riverside is great. They genuinely care and are exceptionally knowledgeable. We live out of state and their team really went above and beyond to accommodate the complexities involved. I found them to be prompt, professional, pricing stated clearly and honestly, flexible and kind. There was some confusion initially as our loved one lived in Santa Fe and they originally had a branch in Santa Fe and we thought her remains were going there, but they were brought to Albuquerque instead, as there is not currently a Santa Fe branch of Riverside (they say it's undergoing a remodel). So do make sure if you have a loved one in Santa Fe who is going to Riverside that it is, in fact, Santa Fe (once their branch has been remodeled) and not Albuquerque. I want to state the Riverside Team went above and beyond to smooth over and make the communication "miss" right. And did so with compassion. All in all, a decent experience at a difficult time.

Will not go to the ABQ Riverside funeral home. Had hoped to go to Sana Fe to get things done in person. Do not do over the phone in ABQ. I think I ended up paying 50.oo more because they didn't explain very well to me. It is best to do in person where ever you are. :(

As anyone knows, it is difficult to communicate during a grieving time. I worked with Deanna Gonzales from the start and she was compassionate and gentle throughtout the process. She made an unbearable time more manageable. We thank you.