For Businesses /
hospice care
Eazewell Heartline - Support When Families Need It Most
24/7 guidance for families. Fewer interruptions for care teams. Clarity, compassion, and continuity, without adding more work to your staff.
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pain points
The Moments That Matter Most Are Often the Hardest to Navigate
Hospice care doesn’t end at business hours. Families need reassurance, clarity, and answers and staff need space to focus on care.
Families aren’t sure what’s urgent or who to contact, increasing stress.
Without guidance, even simple decisions feel hard.
Repeated questions pull time away from bedside.
Missed communication leads to missed moments.
SOLUTIONS FEATURES
Everything Care Teams Need to Support Families, Without Losing Focus on Care
Eazewell removes operational friction so care teams can stay present with patients, while families feel informed, supported, and never left guessing.
Account Discovery and Closures
Families often aren’t sure what accounts exist or where to start. Eazewell guides them step by step, easing the administrative burden on your team.
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24/7 AI‑powered support"
Eazewell offers clear, always-available guidance, helping families feel supported while reducing after-hours calls and staff escalations.
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Seamless Integration
Eazewell integrates with existing systems, keeping information consistent and accessible without extra platforms or duplicate work.
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Automated Reminders
Automated reminders help keep visits, medications, and care tasks on track, without manual follow-ups or repeated calls.
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Guided Communication
Proactive updates and clear check-ins keep families aligned on what’s happening and what’s next, reducing confusion and repeat questions.
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Bereavement & After-Care Tools
Clear guidance and resources that continue after care ends. Support stays organized without adding follow-up work for teams.
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AI Concierge
Quiet guidance that organizes tasks and clarifies next steps. Families get answers without adding pressure to care teams.
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benefits
Why Facilities Choose Eazewell
Care improves when families feel supported and staff aren’t stretched thin. Eazewell was built to reduce friction on both sides of care, so teams can focus on what matters most.
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+18%
Increased CAHPS Scores
-24%
Staff burden from fewer routine calls
+18%
More referrals driven by caregiver trust
+15%
Improvement in communication quality
Clear guidance and proactive updates reduce uncertainty during critical moments.
Fewer repetitive calls. Less manual coordination. More presence with patients.
When communication improves, confidence follows.
Better experiences lead to stronger referrals and long-term growth.
how it works
Guidance that meets families where they are and supports teams behind the scenes.
We integrate with your existing EMR and scheduling systems and brand Eazewell under your hospice name, so families experience one clear, familiar source of support from day one.
1
Families Feel Supported Right Away
From the moment care begins, families receive guided messages, clear next steps, and gentle check-ins, reducing confusion, anxiety, and after-hours calls before they start.
2
Better Communication. Better Care.
As families stay informed and aligned, staff spend less time repeating answers, and more time doing what matters most: being present with patients.
3
Proven Results
Higher CAHPS completion and scores, fewer caregiver escalations, and improved overall satisfaction.
Real Words from Real Care Teams
Hear from care teams about the difference Eazewell makes in daily life and hospice operations.
“It finally feels like we’re all on the same page.Using this app made coordinating my mom’s daily care so much easier. Our whole family gets updates instantly, and no one feels left out or confused.”
Josefine Mayward
Daughter & Primary Caregiver
Frequently Asked Questions
Quick answers, so you can move forward with clarity.
How does Eazewell integrate with our existing systems?
How does Eazewell support compliance and reporting?
Can we track measurable impact on operations?
Is it customizable for different care facilities?
How quickly can our organization implement Eazewell?
For BUSINESSES
Care That Extends Across the System
Ready to Better Support Families Without Adding to Your Team’s Load?
Partner with Eazewell Heartline to simplify communication, reduce staff burden, and ensure families feel guided, informed, and supported, every step of the way.
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