Eazewell Heartline - Support When Families Need It Most

24/7 guidance for families. Fewer interruptions for care teams. Clarity, compassion, and continuity, without adding more work to your staff.

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Guidance illustration

pain points

The Moments That Matter Most Are Often the Hardest to Navigate

Hospice care doesn’t end at business hours. Families need reassurance, clarity, and answers and staff need space to focus on care.

Families aren’t sure what’s urgent or who to contact, increasing stress.

Without guidance, even simple decisions feel hard.

Repeated questions pull time away from bedside.

Missed communication leads to missed moments.

SOLUTIONS FEATURES

Everything Care Teams Need to Support Families, Without Losing Focus on Care

Eazewell removes operational friction so care teams can stay present with patients, while families feel informed, supported, and never left guessing.

Account Discovery and Closures

Families often aren’t sure what accounts exist or where to start. Eazewell guides them step by step, easing the administrative burden on your team.

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Account Discovery and Closures

24/7 AI‑powered support"

Eazewell offers clear, always-available guidance, helping families feel supported while reducing after-hours calls and staff escalations.

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24/7 AI‑powered support"

Seamless Integration

Eazewell integrates with existing systems, keeping information consistent and accessible without extra platforms or duplicate work.

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Seamless Integration

Automated Reminders

Automated reminders help keep visits, medications, and care tasks on track, without manual follow-ups or repeated calls.

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Automated Reminders

Guided Communication

Proactive updates and clear check-ins keep families aligned on what’s happening and what’s next, reducing confusion and repeat questions.

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Guided Communication

Bereavement & After-Care Tools

Clear guidance and resources that continue after care ends. Support stays organized without adding follow-up work for teams.

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Bereavement & After-Care Tools

AI Concierge

Quiet guidance that organizes tasks and clarifies next steps. Families get answers without adding pressure to care teams.

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AI Concierge

benefits

Why Facilities Choose Eazewell

Care improves when families feel supported and staff aren’t stretched thin. Eazewell was built to reduce friction on both sides of care, so teams can focus on what matters most.

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+18%

Increased CAHPS Scores

-24%

Staff burden from fewer routine calls

+18%

More referrals driven by caregiver trust

+15%

Improvement in communication quality

Clear guidance and proactive updates reduce uncertainty during critical moments.
Fewer repetitive calls. Less manual coordination. More presence with patients.
When communication improves, confidence follows.
Better experiences lead to stronger referrals and long-term growth.

how it works

Guidance that meets families where they are and supports teams behind the scenes.

We integrate with your existing EMR and scheduling systems and brand Eazewell under your hospice name, so families experience one clear, familiar source of support from day one.

1

Families Feel Supported Right Away

From the moment care begins, families receive guided messages, clear next steps, and gentle check-ins, reducing confusion, anxiety, and after-hours calls before they start.

2

Better Communication. Better Care.

As families stay informed and aligned, staff spend less time repeating answers, and more time doing what matters most: being present with patients.

3

Proven Results

Higher CAHPS completion and scores, fewer caregiver escalations, and improved overall satisfaction.

Guidance illustration

Real Words from Real Care Teams

Hear from care teams about the difference Eazewell makes in daily life and hospice operations.

“It finally feels like we’re all on the same page.Using this app made coordinating my mom’s daily care so much easier. Our whole family gets updates instantly, and no one feels left out or confused.”
Josefine Mayward
Josefine Mayward

Daughter & Primary Caregiver

Frequently Asked Questions

Quick answers, so you can move forward with clarity.

How does Eazewell integrate with our existing systems?

Eazewell connects seamlessly with EMR, scheduling, and care management platforms, ensuring a smooth workflow without disrupting current processes.

How does Eazewell support compliance and reporting?

Can we track measurable impact on operations?

Is it customizable for different care facilities?

How quickly can our organization implement Eazewell?

For BUSINESSES

Care That Extends Across the System

Funeral Homes

Funeral Homes

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Retirement Homes

Retirement Homes

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Insurance Providers

Insurance Providers

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Financial Institutions

Financial Institutions

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Membership Groups

Membership Groups

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Ready to Better Support Families Without Adding to Your Team’s Load?

Partner with Eazewell Heartline to simplify communication, reduce staff burden, and ensure families feel guided, informed, and supported, every step of the way.

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Family embracing together