I am well pleased with the compassionate treatment I received at Hillside Chapel. Being as distraught as a mother can be at the passing of her son, Dominique respected my sorrow, offered services, but never pushed. Hillside efficiently took care of matters and is still available to me.

I will start off by saying staff were by far extremely amazing, no-pressure, easy to work with (other than chewing gum during arrangement conference). However, it is borderline slimy the way this funeral home (and any other) sneaks in fees or excessively overcharges for things--as they have you stuck. If you don't like it, you can go somewhere else but that new location will charge several hundred dollars to transfer the body from one funeral home to another. Even when I raised concerns about some of the charges, it was brushed aside. Allow me to highlight these concerns now: The cremation packages include transport of the individual from hospital/care facility/etc. to the funeral home, from the funeral home to the offsite crematorium. However, it does not include transport back to the funeral home for any kind of services, etc. So the family has to travel across the metropolitan area to retrieve it, or pay $300 for the time to go pick up + $195 for the privilege of their vehicle (because cremated remains require special vehicles). The scattering tube/urn ($225) is $50 on amazon. Exact same one. We wanted a small reception for ~10 individuals. They offered a service to cover not only the space/time, but arrange the food. While $450 is steep, it was easy. Fine. But oh no--that is only for the food (see photo below for what that $450 covered). There is an additional $450 to cover Saturday overtime (because who doesn't do services on weekends?). While the folks are great, I will not be using Hillside Chapel for my remaining elderly loved ones who will be passing in the coming years.

Hillside was kind, caring, and went above and beyond to make us feel as comfortable and peaceful as possible during the process. The last look they set up for us was just what we needed and is a final memory of my father I will cherish forever. They helped me select a necklace for my father’s ashes that had his handwriting engraved on it. I am so grateful for their help and support in such a difficult time.