WORST place to take your loved one. These people are so rude and insensitive that I was blown away that they are still in business. If I had any say in my brother in laws care then I would have chosen another funeral home. Now that we have had the viewing my wife and the family are very disappointed in the care of their loved one and the rudeness of the staff. I hope you take these reviews seriously and do not use this horrible place. My wife walked outside where the bathrooms are to get some air and they had caskets in the sun lined up, exposed to the elements on top of each other. RUN!!

BAD BAD BAD.(Rolando, Cindy, and others) horrible, that's what this place is. From the service to changing dates of service to not following up with the family. Everyone in that place blames someone else for not being on point with their work. Always try to blame others and any outsourced work. Please have an option with 0 stars for these kinds of places. We had our dates for the wake changed 3 times. We had our services changed 2 times. We were told they moved him not once but 2 times without notifying my aunt. They wanted to charge for overweight, after my aunt had already paid for that fee. Just trying to get more money. MONEY HUNGRY IS WHAT THEY ALL ARE. It took us 6 weeks to sort everything out and lay him to rest. Does anyone know if this place will do a refund for payments already made. So we can help others. Go some where else please. 6 weeks and my aunt didn't have all the proper paperwork in place because of them not doing their work. ABSOLUTELY TRASH FUNERAL HOME

Review from medical company . This is the worst mortuary I’ve ever worked with in 12 yrs. 1. Called in death family requesting extra time with loved one 9 hours. (This request is common until specific family members come see loved one) usually mortuaries say okay take info from company including time of death , name of professional who pronounced death and doctor who will sign death certificate and request family call 2-4 hours prior to requested pick up time. Rep was rude seemed shocked verbalized concern for body decaying, told me no that couldn’t be done. 2. As I continued to advocate for my patients families desires I was told “ you don’t decide you’re not the one we have to talk to we will call daughters” (daughters heard everything on speaker) ** I was told 2 am the desired time was “to late” !! Aren’t mortuaries open 24 hours ?!? This was the most shocking thing I ever heard “to late we can’t pick her up after 12 it’s to late” 3. Rep hung up on me when asked name. 4. They called family and said the prearrangements made by the decedent more than 10 yrs ago were for straight burial although they had receipts for full chapel services 5. The rep then told family they could pick up Client at desired time but because it was “late” there would be a 300 dollar fee. 6 . 4 days after patients death I was being called to my company phone and left messages requesting I call back. I called and the person who answered said they were trying to call regarding the death certificate ! I gave the office / doctor info on day of death and they are calling the wrong person 7. When I tried to clarify what patient they were referring to The rep said “ oh is this the person who died and only wanted pick up and holding that we declined ? she didn’t get picked up” omg I almost lost it wth. I told her the company info and then quickly called this family ensuring the person who passed had been picked up as prearranged on day of death. Thankfully I verified she was taken to this mortuary. * this place is horribly disorganized and people don’t communicate they don’t even know their clients which is horrifying. Don’t use this place I will tell every and all patients I have in the future. You don’t need this during an already difficult time. I literally hurt for my patients family having to endure this treatment while dealing with this place on the hardest day of their life .