I found this service to be trustworthy, professional and compassionate. I do not usually post reviews, but I was calling in and noticed the one low review. I want to share that my experience was really wonderful. Even though this is a low cost direct cremation, I found the customer service to be amazingly prompt and helpful at every stage.

Beware: They lied about the denial of waiver of $700. Fee to the city and tried to get me to pay them the extra fee. Located in the Mission District. This company pulled a couple slippery moves on me i think because they knew i was in Texas at the time i had to make the arrangements. They must have thought i would not double check on their actions. Once they told me my request was denied, i drove 2 days directly to the city medical examiners office to check on the denial of my request for waiver of the $700 paymment to the city. The City Medical Examiner office told me, "that fee was already waived a couple days ago and there was never a second submission of forms” meaning the mortuary misrepresented facts to make money by charging me for fees that do not exist. The ashes they provided my family contained blue Jean Hardware for about 12 different people… Our family member died in his pajamas Update Aug 2022. In moving all our families ash containers to a new resting place our family has all comments in how our loved one’s ashes, who was processed at College Chapel, is 10 times the weight. I had to explain that his ashes also contains they ashes from the dredges of many people since this mortuary added the fallout of so many various people. Such a sadistic mortuary. Very concerning.